Get more Sales by Managing Customer Relationships Better

Simple but excellent guide written by Donna Fenn on about how to manage relations and mine your customer base to increase overall sales and long-term loyalty. She discusses how you can:

  1. Track the buying habits of your customers
  2. Detect trends so that you can tweak your products or services accordingly
  3. Decrease sales and marketing costs
  4. Increase customer retention

read more | digg story

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Filed under Business, marketing, Selling

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