Craigslist Founder, Humble and Humorous

Craig NewmarkJust got back from seeing Craig Newmark, founder of He was the guest speaker at the JFSA Innovators Luncheon this afternoon. I was amazed at just how humble and humorous he was. Definitely someone who doesn’t take himself very seriously, despite his success and profile. One example is that his official title on his business card reads “Full-Time Customer Service Representative”, and is what he prescribes to do on a day-to-day basis from his renovated ‘shack’ along with 23 employees in San Francisco. The 55 year old believes strongly in the principles of community and that most people, not all, but most are trustworthy. He brings this spirit to his site that is purposeful, functional and based on its enormous traffic, highly useful. This, despite having the most uninspiring, straight-forward design (he chalks that up to not being able to design graphics) that 12 years later has proved to be part of Craigslist’s charm. Currently, the site’s only source of revenue are job postings by employers and recruiters in seven cities, and apartment sales in the greater New York area. He has said earlier he has no interest in selling Craigslist for the fortune that awaits him. After hearing him today, I believe him.


Filed under advertising, Branding, Business, Communications, Craigslist, Design, Hosting, Internet, marketing, Motivational, Selling, Small Business Marketing, Technology, Viral, Web Sites

7 responses to “Craigslist Founder, Humble and Humorous

  1. Pingback: Craigslist Founder, Humble and Humorous

  2. Just found this blog. Terrific information!

    Great blog entry on Craig Newmark. Love his title. I just referenced this entry at my blog.

    Best Regards,
    Margie Zable Fisher – Matching Small Businesses with Great P.R. Resources

  3. Thanks Margie. I agree, I was impressed by his title as well. It really demonstrates his commitment to the principles he had from the outset when he first developed Craigslist. The point of his title is to demonstrate how out of touch many CEOs are with their customers, never getting on the front line to actually listen to them.

  4. I just love Craigslist…so does my husband. We have been able to find and sell a lot on it. Goes to show that you don’t have to have a “flashy” website for people to notice you…the product will always speak for itself and word of mouth is *always* your best marketing.

  5. Pingback: » Blog Archive » Sometimes the good guys do Win!

  6. derek

    have you all seen allurstuff instead?

    it’s also a classifieds site, but with more emphasis on searching, and with a pretty slick google maps integration. (i think it’s the best out there so far)

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