Tag Archives: peer1

All About New Influentials at Northern Voice 2009

I’m sitting in on an excellent presentation (that is me in the back row, third one in) by Nate Elliott of Forrester Research who is presenting his findings on the New Influentials – Internet users who maintain a weblog or personal homepage, who join in discussions on web message boards, forums, etc. and regularly update their social networking profile page – who continue to become a growing influence on consumers in decision-making around products, technology, music, etc. New Influentials primarily exert active influence by proactively giving advice, but are rarely sought out as compared to Classic Influentials who’s opinions are sought out but who rarely give unless asked. Forrester’s research shows that classic influence remains stagnant, while new influence continues to grow. But, as users grow overwhelmed by influence, they will seek greater context and ways to filter New Influencers for opinions they would value. So what needs to happen? New Influencers need to be rated so users can filter and decide who’s opinion they want to follow. And the further development of social graphs that map the people you know with the content you are looking at online. For example, you go to a restaurant review site, and are immediately shown reviews from the people you know immediately, and likely trust.

 

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Should Companies Embrace Facebook?

bivI was interviewed for a cover article that appeared in this week’s edition of Business In Vancouver. The story reads “Surge in Social Networking Rings Corporate Security Alarms” and talks about the rising use of platforms such as Facebook and the potential negative affects it could have on the workplace. Privacy and security are increasing concerns as more people congregate, share and communicate online. I don’t disagree, particularly when it’s employees of companies disclosing corporate information not intended for the public on a ‘company Facebook page’. This is particularly true with publicly traded companies. The same careful administration bestowed to a company website, should also be taken with a Facebook page or Ning community site or Myspace space.

But this shouldn’t stop your company from embracing these social media tools and platforms, which allow you to reach prospects and customers in a meaningful and massive way like no other. First, you’re reaching them where they go and on their terms. At Facebook, a user will only get updates on your company if they opt-in by becoming a fan. At Twitter, a user will only receive your messages if they become a follower. They also have the power to share it with their friends, fans and followers instantly, giving you some viral love in return.

And second, these tools aren’t trendy, they’re cultural. More and more people find these tools to be just way too simple and powerful to ignore. And the price is right. Our raw and primitive need to communicate and connect will never change. How we do, does and will. And technology leads the way in helping us serve that need cheaper, faster and easier. These tools and platforms are revolutionizing the way we communicate and connect, and businesses may as well learn how to use them to their benefit, and not their detriment. Below is an excerpt from the article:

While a company may not be able to control negative comments that are posted on the Internet, the web’s interactivity allows companies to respond to them. “There’s a whole etiquette to social networking that not everybody gets,” said Rajan Sodhi, vice-president of marketing at PEER 1 Network Enterprises Inc. (TSX: PIX). One consistent rule is to communicate openly, honestly and often.

Vancouver-based PEER 1 uses a number of social networking tools and has an employee whose sole role is to cultivate the company’s online presence. PEER 1 also monitors the Internet for content that mentions the company. “It can be positive or negative,” said Sodhi. “If it’s something [about PEER 1] they aren’t happy with, we acknowledge them right then and there.” As well as reacting publicly on a blog or network on which a negative comment was posted, PEER 1 will usually follow-up with a phone call.

“We’re a real believer that these social media tools and platforms are here to stay,” said Sodhi, who is the administrator of PEER 1’s Facebook site. “You can be fearful of it and not embrace it, but I think you’re going to lose one of the best tools for communicating and reaching your market.”

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Filed under Business, Communications, Facebook, Internet, marketing, MySpace, Ning, Online marketing tactics, Selling, Small Business Marketing, Social Media, social network, Technology, Viral

Free SEO Tool Ranks Your Website Against Competitors

reviewmyweb_logoI get a lot of emails asking me to post, discuss or review a service and rarely have I found one worth sharing. This is one of those rare moments. Sam Cabal asked me to take a look at his free search engine optimization (SEO) tool called reviewmyweb.com that provides a fairly detailed report of how well your website ranks against your competition. Simply submit your website URL, along with up to two of your competitors, and within minutes a report is emailed back to you. It takes into account Google page ranks, backlinks coverage, site content, and blog coverage. I just tried it and found it very impressive. So much so, I’ve just sent a copy of my report to my Senior Web Developer as we’re in the midst of optimizing our new PEER 1 website which went live a few days ago. This is a handy tool for web marketers that I encourage you to try out… and the price is right. Sam, thanks for sharing and good luck.

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Filed under Google, Internet, marketing, Marketing Research, Online marketing tactics, Search Engine Marketing, SEO, Small Business Marketing, Social Media, Web Sites

Sneak Preview of PEER 1 ‘Growing Pains’ Episode 2

Here’s a sneak preview of PEER 1 Growing Pains, episode 2 – ‘A Walk in The Park’ of our humorous (now award-winning) short video series about web hosting. See Episode 1 here. Some time after being tossed out of the house, Todd and Janet try to mend fences over a nice walk in the park. All seems well and the moment feels right, or so Todd thinks….

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Filed under advertising, Business, Co-location, Comedy, Communications, data center, e-commerce, Hosting, Humor, Internet, Managed Hosting, marketing, Online marketing tactics, PEER 1, ServerBeach, servers, Technology, video, Viral

PEER 1 Customer Social Event a Big Hit

Toronto Customer Social 2007

Liam Eagles of The Whir and Top Hosts covered our Customer Social event in Toronto at funky C Lounge this past Wednesday. Great turn out and a lot of fun! Check out photos from the event by clicking the album cover above.

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PEER 1 Launches New Brand Building Campaign

[blip.tv ?posts_id=337758&dest=-1]

We’re launching a new brand building campaign this week at PEER 1. The campaign is called “we get IT”, and features a broad range of customers doing cool and innovative things online, while leveraging PEER 1’s IT infrastructure. The first video in the series profiles Vancouver-based interactive marketing and design agency Blast Radius, who co-locates their servers in our Vancouver data center. The shoot took a full day and about three weeks in post-production. Next up is free dating site Plenty of Fish which is currently in post-production, followed by leading VoIP provider, Vonage who we just wrapped up shooting on Friday in Toronto.

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Filed under advertising, Blogging, Branding, Business, Co-location, Communications, data center, Design, Hosting, Internet, Managed Hosting, marketing, Online marketing tactics, PEER 1, Small Business Marketing, Vancouver